PRIVACY POLICY


Last Modified Date: 02nd June 2017

As we update, improve and expand DataBack Services, this policy may change, so please refer to it periodically. By accessing the website / app or otherwise using DataBack Services, you give us your consent to collect, store, and use the information you provide (including any changes thereto as provided by you) for any of the services that we offer.

Note: Our privacy policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically. This Privacy Policy shall apply uniformly to DataBack desktop website, DataBack mobile WAP site & DataBack mobile applications.
Please read this document carefully. If you do not agree, please do not use or access DataBack services.

Information you give us:

To avail services on DataBack, you are required to provide following information for the registration/ login process.

(a) Mobile Number:
We verify and validate the mobile number provided by you as all recharge based rewards are given based on this number.
Other uses:
(i) Mobile number is also used in assisting you in case of any account related queries raised by you.
(ii) Mobile number is also used to communicate account related activities and custom offers occasionally.

(b) Email address: Your email address is used to communicate service alerts (your activity on DataBack & Service related communication).
Other uses :
(i) We verify your email address through 3rd party services to detect fraud/ unauthorised usage of DataBack.
(ii)We send commercial or marketing messages which we deem to be relevant to you, with an option to unsubscribe in each email. We shall not send you any email communication if you choose to unsubscribe from these messages.

All required information is service dependent and the Company may use the above said user Information to maintain, protect, and improve the DataBack Services and for developing new services. In case you choose to decline to submit your mobile number & email address information on the app during registration, we will not be able to provide services on the app to you. We will make reasonable efforts to notify you of the same at the time of opening your account. When you register with the DataBack Services, we contact you from time to time about updating your personal information to provide you features that we believe may benefit / interest you. By agreeing to this privacy policy, you explicitly give us consent to use your information as described in this privacy policy. If you do not agree, please do not use or access DataBack services.

We may disclose to third party services certain personally identifiable information listed below:
  • information you provide us such as name, email, mobile phone number
  • information we collect as you access and use our service, including contacts in your device, application packages present on your device, email addresses and third party
  • accounts information on your phone, device information, location, network carrier, etc.
This information is shared with third party service providers so that we can:
  • personalize the app for you
  • perform behavioral analytics
  • provide advertisements about goods and services of interest to you
Information we capture/ track /obtain (This information is only captured from your device after you grant permission to DataBack app)

We capture/ track information from your use of services. This information may be obtained from third parties in some cases. This information is used to provide best & customized service to each of our users, improve overall service delivery, devise new services, identify and reduce fraud or un-authorized use of our services and other purposes. All this information is captured after your explicit confirmation and permissions wherever required. Information tracked has been mentioned below to give details of the same.

1.Device & account information
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number and account information on phone). How we use this information: We primarily use this information to detect fraud & unauthorized usage of DataBack services. Your device level information is also used in tracking your activity within DataBack app.
We primarily use this information to detect fraud & unauthorized usage of DataBack services. Your device level information is also used in tracking your activity within DataBack app.

2.Log information
When you use our services or view content provided by DataBack, we automatically collect and store certain information in server logs. This includes:
a. details of how you used our service
b. reading SMS Messages for the purpose of OTP verification & to provide relevant offers based upon your interest
c. internet protocol address.
d. device event information such as crashes, system activity, hardware settings, the date and time of your request and referral URL.
e. cookies that may uniquely identify your browser or your DataBack Account.

How we use this information
We read SMS messages & routing information only for mobile number verification purposes during registration/ signup on DataBack. We do not read messages sent by any service other than DataBack itself. And we may also read promotional or transactional SMS to provide you with relevant offers. We will never read peer to peer or personal SMS’s.
We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you ,you, to better your experience on DataBack.
We use information collected from cookies and other technologies, like pixel tags etc. to improve your user experience and the overall quality of our services. We use multiple such 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to create a rich profile of you , to better your experience on DataBack.

3.Location information
When you use DataBack services, we may collect and process information about your location. We use various technologies to determine location, including IP address, GPS, and other sensors that may, for example, provide DataBack with information on nearby devices, Wi-Fi access points and cell towers.

How we use this information
We use location information to maintain & improve services provided to you, to develop new services. These services include those provided to users within the app and via email communications that we shall send to you as mentioned above. We also use this information to offer you tailored & customized offers within the app, website and emails.

4.Unique application numbers
Certain services include a unique application number. This number and information about your installation (for example, the operating system type, application version number, etc..) may be sent to DataBack when you install or uninstall that service. How we use this information
Operating system type & version helps us in providing best experience of DataBack for your operating system along with customizing offers displayed to you. Information about Installing and uninstalling of other services helps us in keeping track of offers that are common between these and DataBack and thus giving you best experience and performance within the app.

5.Local storage
We may collect and store information locally on your device using mechanisms such as application data, caches.
How we use this information
This information is used to:
(a) maintain your login session on DataBack
(b) this information may also be used from time-to-time to sync with DataBack servers and update services that we provide to you within the app on your next usage.

6.Cookies and similar technologies
We and our partners use various technologies to collect and store information when you visit a DataBack service, and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with services we offer to our partners, such as advertising services or DataBack features that may appear on other sites or various SDKs we use for product Analytics that help us analyse the traffic.


How we use this information:

We use information collected from cookies and other technologies like pixel tags, Postbacks etc. to improve your user experience and the overall quality of our services. We use multiple tools & 3rd party services like Google Analytics, Branch metrics etc. We may combine personal information from one service with information, including personal information, from other services to give you best experience within DataBack.

Information we share:

We do not share your personal information with companies, organizations and individuals outside of DataBack & its partner companies unless one of the following circumstances applies:

(a) With your consent
We will share device level information with companies, organizations or individuals outside of DataBack when we have your consent to do so. When you agree to our Privacy Policy, you provide us consent to share your device level information (mainly used for analytics and marketing purpose). We do not share your personally identifiable information with any entity outside DataBack.

(b) For external processing We provide information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with Privacy Policy and any other appropriate confidentiality and security measures.

(c) For legal reasons
We will share personal information with companies, organizations or individuals outside of DataBack & its partner companies due to various legal reasons
o    meet any applicable law, regulation, legal process or enforceable governmental request.
o    enforce applicable Terms of Service, including investigation of potential violations.
o    detect, prevent, or otherwise address fraud, security or technical issues.
o    protect against harm to the rights, property or safety of DataBack & its partner companies, our users or the public as required or permitted by law.

Personally identifiable information may be transferred as an asset in connection with a merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale, or other change in control. Your visit and any dispute over privacy are subject to this policy and our terms and conditions, including limitations on damages.
We will only share your personal information with other companies or individuals outside of DataBack & its partner companies in the following circumstances:

(a) As necessary to process your transactions and to maintain your account.
(b) To complete your registration for a service provided by a third party.

The information that we collect, including information obtained from third parties, is shared with our affiliates, meaning other companies owned, controlled or are in partnership with DataBack. Our affiliates, which can be financial and nonfinancial entities, will use such information for their everyday business purposes.

Links to third party sites / services

DataBack Site/ App may include links to other websites or apps. Such sites are governed by their respective privacy policies, which are beyond our control. Once you click on those links, use of any information you provide is governed by the privacy policy of the operator of the site you are visiting. That policy may differ from ours. If you can't find the privacy policy of any of these sites via a link from the site's homepage, you should contact the site directly for more information.
Any information you provide directly to a third party merchant; website or application is not covered by this privacy notice. We are not responsible for the privacy or security practices of merchants or other third parties with whom you choose to share your personal information directly. We encourage you to review the privacy policies of any third party to whom you choose to share your personal information directly.
Information Security

DataBack has security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

Permissions that we require

DataBack app for Android requires following permissions to perform normally on your device
1.Device &app history - Retrieve apps that are currently running on your device
2.Identity - Get details about different device identifiers for your device
3.Contacts - Find & read email accounts currently associated on your phoneFor the purpose of email sign up. You may also use our contact sync feature to invite your contacts to try Databack.
4.Location - Get location of your device and associate it with your DataBack account so as to improve delivered services get better business lead lead
5.SMS - Only to To read and verify OTP SMS for DataBack signup & registration process, and providing relevant offers
6.Phone Status - Keep app performance optimized for various statuses of your phone, such as locked / unlocked status etc.
7.Photos/Media/Files & Storage Access - We only read and access various files stored by DataBack app on your device to keep the performance optimized.
8.Wi-Fi connection information - We read the status of Wi-Fi connection on your device to notify you about the same and also intimate you to use DataBack at that time so as to save on your data costs
9.Other Permissions such as: Receive data from Internet, full network access, prevent device from sleeping, reorder running apps, view network connections, read Google service configuration, control vibration, run at start-up, modify system settings --- We use these services to give our users best possible experience on DataBack and improve our services from time to time.
10.Usage access permission, to track mobile data usages & provide rewards & refunds accordingly

Grievance Contact Information
In the event you have any grievance relating to the processing of information provided by you, you may contact us at grievance@databackapp.com.

Also see: Terms of Use | Privacy Policy | FAQ |